Business Management Consulting Solutions.

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Privacy Policy -  Effective date: 2012-07-03

RDMD Consulting and Services Ltd ("RDMD", "we", "us", or "our") is a consulting business based in Edmonton, Alberta, Canada. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you interact with us, including through our website (www.rdmd.ca), our contact forms, email, phone, and other business communications. We aim to handle personal information in accordance with applicable Canadian privacy laws, including the federal Personal Information Protection and Electronic Documents Act (PIPEDA), and applicable Alberta privacy requirements.

We may collect the following types of personal information, depending on how you interact with us:

• Contact information     (e.g., name, company name, job title, email address, phone number, mailing      address).
• Inquiry and service information (e.g., details you provide through forms, emails, or      meetings; project requirements; communications).
• Website and device information (e.g., IP address, browser type, device identifiers,      pages viewed, referring/exit pages, approximate location derived from IP).
• Marketing preferences     (e.g., whether you opt in or out of receiving updates).
• Billing and transactional information (if applicable) (e.g., invoice details and payment      status). We do not intentionally collect full payment card data through      our website unless explicitly stated and supported by a secure payment      processor.

We collect personal information in a number of ways, including when you:

• Submit a form on our website (e.g., “Contact Us” or      lead capture forms).
• Contact us by email, phone, or other communications      channels.
• Engage us for consulting services, including during      onboarding and project delivery.
• Visit our website, which may automatically collect      limited technical information through cookies and similar technologies.

We use personal information for purposes that a reasonable person would consider appropriate in the circumstances, including to:

• Respond to inquiries and communicate with you.
• Provide and administer our consulting services (including systems integration & automation, BI strategy & data  engineering, program & project management, and construction management  & project control).
• Prepare proposals, statements of work, and contracts, and manage the client relationship.
• Send service-related notices (e.g., updates about engagements, changes to terms, or operational messages).
• Improve our website and user experience, including understanding what content is most useful.
• Maintain security, prevent fraud, and protect our business, clients, and website users.
• Comply with legal, regulatory, and professional obligations.

We generally collect, use, and disclose personal information with your knowledge and consent, except where otherwise permitted or required by law. Consent may be express (e.g., you submit a form or opt in to receive communications) or implied (e.g., you contact us to request information or services). You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.

Our website may use cookies and similar technologies (such as pixels and analytics tools) to help the site function, to understand how visitors use the site, and to improve performance and content. Depending on how our website is configured, these technologies may include:

• Necessary cookies     used to enable core site functionality.
• Analytics cookies     that help us understand traffic and usage patterns (e.g., page views and      navigation paths).
• Preference cookies     that remember choices you make (where applicable).

You can manage cookies through your browser settings and, where available, through any cookie banner or preference tool on our site. If you disable cookies, some features of the website may not function properly.

We do not sell personal information. We may disclose personal information in the following circumstances:

• Service providers     that help us operate our business and website (e.g., website hosting,      analytics, email, IT support, CRM tools), who are permitted to process      personal information only to provide services to us and are expected to      protect it.
• Professional advisors     (e.g., legal, accounting, or insurance) as needed.
• Legal and regulatory     disclosures where required or permitted by law (e.g., to comply with a      subpoena, court order, or regulatory request).
• Business transactions     in connection with a merger, acquisition, financing, or sale of all or      part of our business, subject to appropriate confidentiality protections.

Some of our service providers may store or process personal information outside of Canada (for example, in the United States or other jurisdictions). As a result, personal information may be subject to the laws of those jurisdictions, including lawful access requests by courts, law enforcement, or national security authorities. We take reasonable steps to require service providers to protect personal information through contractual or other appropriate safeguards.

We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, to provide services, and to meet legal, accounting, or contractual requirements. When personal information is no longer required, we will delete, destroy, or anonymize it using reasonable and appropriate methods.

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification. Safeguards may include access controls, least-privilege practices, encryption in transit where supported, secure account management, and staff/contractor confidentiality commitments. No method of transmission over the Internet or method of electronic storage is completely secure; therefore, we cannot guarantee absolute security.

You may request access to the personal information we hold about you and request corrections if you believe it is inaccurate or incomplete. You may also ask questions about our privacy practices or withdraw consent (where applicable). For security, we may need to verify your identity before responding to certain requests. If you no longer wish to receive marketing or promotional communications from us, you can unsubscribe using the method provided in the message or contact us using the information below.

Our services and website are intended for a general business audience and are not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us and we will take reasonable steps to delete it.

Our website may contain links to third-party sites or services. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any third-party websites you visit.

We may update this Privacy Policy from time to time to reflect changes to our practices, technologies, legal requirements, or other factors. The “Effective date” at the top of this page indicates when the latest version took effect. Where appropriate, we may provide additional notice of material changes.

If you have questions, requests, or complaints regarding this Privacy Policy or our handling of personal information, please contact us:

RDMD Consulting and Services Ltd
Attention: Privacy Officer (or designate)
Mailing address: 10060 Jasper Avenue Tower 1, Suite 2020, Edmonton AB T5J 3R8 - Canada
Email: operations@rdmd.ca
Phone: +1 (587) 412-2769